Retail
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Don’t just manage through change—tap into services that will help you thrive
Retailers face a complex and challenging landscape. The dramatic increase of online shopping, customer demands for more convenient ways to shop and the logistical challenges of home delivery, curbside and in-store pick-up services are a strain to already limited resources, outdated processes and lagging technology. Stay nimble and strike the right balance between digital and physical sales to meet changing consumer preferences and adapt your operating model to increase efficiency and achieve profitability.
We offer advice on how to improve cash flow, optimize store performance and increase traffic across channels, so you can provide customers with value beyond price competition. You need a proactive plan to maintain a strong brand that enhances the retail store or dining experience and establishes a seamless customer experience across multiple channels—without compromising the bottom line.
If you’re running a multi-unit operation, you need tighter cost control, transparency across locations and insights into consumer buying habits. It’s critical to work with an advisor who can flex with you as you navigate your growth trajectory. We understand the retail industry’s evolution. We’ll help you harness data across in-store, online and mobile channels to better leverage customer behaviors and preferences. As a trusted leader in audit, tax and consulting, we offer business solutions that are anything but off the shelf.
Retailers benefit from our specialized experience:
Your restaurant operations must be as nimble as ever to adjust to rising costs, a difficult labor market and changing consumer preferences. There are obstacles, but also real growth opportunities. You need critical insights and visibility into customer behavior to adapt your real estate strategies and operating model. Our professionals have the right experience to help you get ahead.
Where there are challenges,
we see opportunities for growth
Technology tools allow retailers to create strong, long-term relationships with consumers by building differentiated brands. We’ll advise you on a wide variety of solutions to position your business for success.
Gain real-time customer and financial insights, understand the ebbs and flows of your business and stay innovative in a hypercompetitive market. We offer developed services, tools and insights to solve your data challenges and improve operations.
Traditional retail spending has shifted toward experiences. To compete, retailers need to optimize operations and identify innovative ways to engage consumers and promote brand loyalty. We’ll advise you on how to differentiate your customer journey.
Retailers must guard against data breaches and fraud, which can cause financial and reputational damage. We’ll identify vulnerabilities to create a proactive risk management strategy.
Does your retail or restaurant company’s investment and exit strategy align with your risk tolerance? We’ll advise you on a methodical approach to navigate the robust deal environment that lines up with your strategic growth goals.
We help retailers navigate recent legislation, identify and capture state and local tax credits, and uncover liquidity opportunities.
Featured client success story
Global doughnut icon finds HCM success with RSM support
"RSM became an extension of our team as if we had the experience of going through an implementation before, even though we didn’t. They knew what was needed ahead of time. I feel like we didn’t hit the ditches because they had the experience that is a level beyond executing and implementing."
Richard Bell, Senior director of business systems, Krispy Kreme Doughnut Corporation
Featured client success story
Equinox Group optimizes tech to promote fitness and elevate member experience
“What has really changed in the last five years is the members’ expectations,”
Eswar Veluri, Equinox executive vice president and chief technology officer
"It’s not about having the data. It’s about having a partner like RSM to work with that data and make it functional. We now understand how to use data to make our business stronger."
Connor Swegle, Chief Marketing Officer, Priority Bicycles
"I am very satisfied with RSM. I had a great time working with the team, and they provided great support during the project and post-implementation support. It was an excellent experience all around."
Ben Poirier, Enterprise Systems Specialist, CrossFit
"The key differentiators as to why [we] chose RSM were that RSM enabled them to plan from a financial perspective, from a time perspective, and from an engagement perspective. We were able to plan and co-create a solution with them. And the weekly touch bases continued to build confidence along the way.”
Rick Camino, CEO, StewMac
Featured client success story
RSM helps global commercial kitchen retailer adopt ASC 842
RSM prepared an implementation and transition memo, provided assistance with new accounting policies and procedures under ASC 842, and provided financial reporting support for mapping and compilation of financial statement disclosures.
RSM audit, tax and retail consulting services
We help executives thrive by offering solutions focused on your goals based on a deep understanding of your industry
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