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AI adoption in business and professional services: The future is now

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RSM data sheds light on how AI is transforming the landscape
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January 08, 2026
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Business services

  • Artificial intelligence
  • Generative AI
  • Business services
  • Professional services

Artificial intelligence is rapidly transforming the way business and professional services firms operate, innovate and deliver value. The RSM Middle Market AI Survey 2025: U.S. and Canada shows how AI has quickly evolved into a competitive necessity for business and professional services firms.

The survey was conducted by RSM and Big Village from Feb. 21 through March 4, 2025. The percentages shown here refer only to respondents who identified as business and professional services firms. Unless otherwise noted, all percentages refer only to respondents whose organization uses generative AI.

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