About Jodi

Jodi Floyd is a Salesforce business analyst with RSM US LLP with over 25 years of sales and marketing operations experience, delivering trusted, customer‑focused solutions.

Experience

RSM US LLP’s Jodi Floyd has more than 25 years of experience in sales and marketing operations, strategic project management and development. She has spent the last 12 years in the Salesforce ecosystem, both on the user and development side of this technology.

Jodi’s primary focus has been on configuring sales and service processing solutions in the Salesforce platform, resulting in a strong foundation for her customers.

She has recently transitioned into a business analyst role, adopting a comprehensive view of our customers' businesses. She builds confidence with our customers and understands their needs across various industries. This approach fosters trust and establishes a strong partnership with our customers.

Professional affiliations and designations

• Certified Salesforce administrator
• Certified Salesforce business analyst
• Certified Salesforce product manager/owner