Summary of experience

Kristen is an RSM Project Manager specializing in operational excellence and strategic project leadership across the Government Services industry in both the United States and Canada. With more than ten years of leadership experience professionally rooted in the public sector industry, Kristen brings extensive knowledge in state agency operations, emergency management, and cross-agency collaboration.

Prior to RSM, Kristen held leadership roles with the Florida Department of Corrections (FDC) and the Florida Department of Transportation (FDOT). At FDC as the Administrative Sergeant, she was the primary emergency management coordinator for the largest prison facility in the state of Florida, while also responsible for coordinating quarterly tabletop exercises, leading internal audit compliance efforts, managing human resources, a member of the hostage negotiation team, leader of all special operations teams, and was a Florida Department of Law Enforcement (FDLE) correctional academy trainer.  She later advanced to Operations Manager for the DOT, where she managed a $5 million budget, served as a Florida Certified Contracts Manager (FCCM) for all Brevard Operations vendor contracts, managed human resources initiatives, developed district-wide curriculum, assisted with the creation of an ArcGIS issues tracking application, and served on the emergency response team.

Kristen holds two master’s degrees in public administration and criminal justice, equipping her with a strong foundation in policy, governance, and the justice system. She is also a certified Project Management Professional (PMP) and applies her deep knowledge of project management methodologies to guide multi-disciplinary teams, balance competing priorities, and drive stakeholder alignment.

Professional affiliations and credentials

• Project Management Professional (PMP)
• Florida Certified Contracts Manager (FCCM)
• Florida Certified Correctional Officer
• Crucial Conversations Trainer
• Notary Public (Florida)

Education

• Master of Science, public administration, University of Central Florida
• Master of Science, criminal justice, University of Central Florida
• Bachelor of Arts, English, University of Central Florida