Generative AI services
Generative AI is disrupting many key business processes. How can it work for you?
As the next step in the artificial intelligence (AI) revolution, generative AI has taken the middle market by storm with tools and solutions to increase efficiency and rapidly create new content and communications. While traditional AI solutions excel at analyzing and gathering insights from data, generative AI can create stronger connections with users and customers by developing more personalized, human-like interactions driven by complex models trained on vast data sets.
Where can generative AI make an impact?
Generative AI can have truly transformative effects on many of your key business processes. Potential use cases include:
- Content creation: With generative AI, you can create original audio, video, images or text-based content to strengthen your brand or enhance communications with current and prospective customers. Tools can also rapidly summarize extensive presentations or large amounts of text.
- Chatbots: An effectively designed chatbot can be a pivotal tool in strengthening the customer experience, creating a conversational interface to provide answers to critical questions and generate sales opportunities 24 hours a day.
- Inquiry response: Generative AI can save employees time by responding to inquiries such as requests for proposals with built-in governance controls. Solutions can leverage historical question responses and user context to develop high-quality answers, creating a positive user experience, completing more responses and enabling employees to focus on more strategic functions.
- Campaign development and outreach: Instead of manual, time-consuming campaigns, generative AI can create automated, high-quality customer outreach with a consistent voice. Features within Microsoft Copilot, Google Gemini, Salesforce, and a host of sales and marketing solutions powered by generative AI can generate new material based on previous successful campaigns, customer criteria and data analysis, providing more time for sales and support rather than content creation.
- Risk evaluation and mitigation: With risk evaluation and risk assessment capabilities, generative AI solutions enable companies to gain rapid insights into potential vendor risks and answer complex questions that would otherwise require significant resources, time and research to address.
These use cases are just the beginning. Generative AI presents tremendous potential to strengthen and optimize critical functions throughout your organization. As new solutions emerge, new opportunities will continue to materialize that can save your business time and money while creating a competitive advantage.
An effective, responsible generative AI approach
RSM’s experienced generative AI team can quickly develop generative AI solutions that are customized to your needs and business goals. And while generative AI can create seismic change throughout your organization, it does not come without challenges or risks. RSM can create a framework that enables you to responsibly implement generative AI solutions that capitalize on enhanced automation and insight while limiting potential vulnerabilities.
Generative AI services
AI agent consulting services and solutions to enhance development and governance. To get started with agentic AI, schedule a complimentary agentic AI consultation with our AI advisory team.
Organizations are rapidly adopting AI and large language model (LLM) technologies to enhance operations and streamline processes. However, this adoption brings significant security and data privacy risks. Our cybersecurity consulting team is proficient in testing the technical security of AI/LLM-enabled applications and enterprise solutions. We identify and address common risks associated with AI technologies, increasing the security of your AI investments. Our comprehensive assessments include, but are not limited to:
- Testing generative responses from the LLM with a security and privacy lens
- Configuration review of cloud resources
- Application programming interface (API) testing of back-end components
- Web application testing of front-end user interface
- Code and log review
Designed for large, complex organizations, RSM Atlas is an advanced solution utilizing AI and large language model (LLM) technology to streamline the creation and enhancement of internal controls, align them with government regulations and industry best practices, and provide insightful analytics to identify deficiencies and compliance gaps. By leveraging LLMs, RSM Atlas performs rapid initial mappings of controls and regulations, which are then reviewed by regulatory advisors.
Additionally, RSM Atlas visually represents control mappings, showing relationships, overlaps and coverage gaps. This feature quickly identifies necessary control owners for discussions and ensures the right participants are present for audits. All functionalities are integrated within the tool, eliminating the need for external spreadsheets or email updates, thanks to its built-in notification and messaging capabilities.
RSM Atlas is currently helping Fortune 500 organizations to effectively and efficiently manage their compliance risks while leveraging institutional and extensive external knowledge.
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