Global Capabilities Center: Offshore staffing with control and scalability

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A strategic alternative to outsourcing for middle market companies

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Middle market companies are rethinking traditional outsourcing strategies. RSM’s Global Capabilities Center (GCC) model offers a strategic alternative—enabling your organization to build offshore teams under your control while retaining intellectual property (IP) and operational continuity.

Whether you're a private equity-backed portfolio company or a growth-focused business, a GCC enables scalable staffing with long-term flexibility and cost advantages.

What is a GCC?

A Global Capabilities Center is an offshore unit or subsidiary that performs core business functions—such as finance, information technology, human resources and analytics—while remaining under your control. Unlike outsourcing, GCCs are designed to retain IP, preserve quality and enable future insourcing.

RSM’s GCC model includes strategic enablement services like training, process optimization and technology advisory to help your business scale smarter and faster.

Why companies are choosing GCC

Seamless legal and compliance bypass: Clients can tap into India's vast talent pool without the complexities of establishing a local entity or navigating visas, tax laws or labor regulations. We handle all employer responsibilities, reducing setup time from months to weeks and eliminating legal risks like noncompliance fines.
All-inclusive cost coverage: Unlike traditional outsourcing, where clients bear hidden costs, we fully fund salaries and infrastructure (e.g., office space, IT equipment, utilities). This structure provides predictable, bundled pricing that can save you 40%-60% compared to in-house teams in high-cost regions.
Industry-agnostic flexibility: Gain access to tailored teams for any skill set or sector—from software development and artificial intelligence to manufacturing, finance or creative services. This versatility allows you to pivot quickly without retraining or rehiring, making this service ideal for startups, scale-ups or enterprises experimenting with new markets.
Rapid team assembly and scaling: Leverage India's more than 1.5 million annual engineering graduates and skilled workforce to build teams in as little as 4-6 weeks. Your end-to-end management generates high retention rates through competitive perks, training and cultural integration support. This framework is plug-and-play all the way.
Risk mitigation: Easily flex your team, with options for dedicated project managers or AI-driven oversight tools.

Differentiators from competitors

Client-funded but vendor-managed model: You pay a flat fee, and we act as the full employer and operator, shielding you from currency fluctuations, inflation or economic shifts in India. This model is rarer than pay-per-hour models and appeals to risk-averse businesses.
Customizable, high-touch onboarding: Unlike automated platforms, we provide personalized talent matching with joint interviews and cultural fit evaluations aligned to your needs—creating teams that aren't just skilled but synergistic with your culture.
Sustainability and ethical edge: Our teams operate out of eco-friendly green offices with fair labor practices.
Innovation-driven add-ons: We integrate cutting-edge tools like AI for talent scouting, process optimization and business transformation, going beyond commoditized services.
Proven scalability without vendor lock-in: Our structure enables seamless team expansion or contraction without penalties.
Multidisciplinary support led by skilled advisors: Unlock direct access to RSM’s wide breadth of experienced technical advisors and industry thought leaders across tax, finance, digital consulting and business transformation.

Intellectual property retention: With the GCC model, your IP is secure—it is your processes, your data and your team.

How it works

Client consultation and customization: We start by understanding your specific needs, including skill sets, team size and industry focus, to design a tailored offshore team in India without you needing to establish a local entity.
Talent acquisition and onboarding: Our skilled advisors recruit top talent from India's vast workforce, managing all hiring, training and onboarding processes, and establishing a seamless integration with your operations. You have the option to participate actively in the talent selection process—such as joint interviews and cultural fit assessments—confirming new team members not only meet role requirements but also fully align with your organization’s ethos and values.
Full infrastructure and support setup: For a transparent, all-in fee, we provide and manage all necessary infrastructure, including office space and IT equipment, covering costs to create a productive environment.
Ongoing management and compliance: As the employer of record, we oversee payroll, legal compliance, human resources and daily operations, allowing you to focus on your core business while we handle risks and regulations.
Scalable billing and performance tracking: You pay a predictable fee for the entire service, and we provide flexible scaling options and transparent reporting to monitor team performance and return on investment.
Seamless rebadging and transition: When your organization is ready, effortlessly transition your GCC team into your own legal entity. We facilitate a smooth rebadging process, establishing continuity, compliance and minimal disruption—empowering you to take full ownership while retaining high-performing talent and established operations.