Microsoft managed cloud services

Today’s IT environment is in the cloud, always available

Enjoy a seamless IT transformation with a suite of integrated, managed services from RSM.

In a cloud-hosting environment, the vendor is responsible for managing the servers and data center. However, cloud-hosting plans often do not include maintenance and management of the data and software, resulting in fragmented support.

RSM Catamaran helps you overcome this challenge by providing a robust collection of managed cloud services that enable a healthy, secure technology infrastructure at your organization.

Our Catamaran service includes:

• 24/7 monitoring and remediation of service interruptions, performance issues and security events
• 24/7 help desk staff available to handle general support requests
• Patch management services to implement relevant updates for cloud operating systems and third-party applications
• 24/7 monitoring and alerts of antitrust and malware events, as well as ongoing virus and malware definition updates
• Backup monitoring and remediation, along with optional restore testing
• 24/7 security monitoring and remediation using security center tools of cloud providers as well as third-party tools.

Managed cloud services: The RSM difference

Through our unique combination of advisory services, migration capabilities and outsourced administration management, we’re committed to helping your organization benefit from every phase of the cloud lifecycle.

Managed cloud services from RSM provide:

Few technology providers offer RSM’s breadth of cloud services. We begin every cloud engagement by understanding your overall cloud strategy, performance goals and expectations regarding resources, functionality and costs.

Using RSM’s proven methodologies, we’ll smoothly migrate your digital assets to the cloud while transitioning administrative responsibilities to our managed cloud services delivery team and support desk.

Our vendor-agnostic approach identifies the appropriate cloud-hosting environment to meet your needs, including providers such as Microsoft Azure, Amazon Web Services and our RSM cloud.

Microsoft Dynamics 365: Industry accelerators

RSM’s broad array of accelerators extends the features of Microsoft Dynamics 365. It allows for a more rapid time-to-value implementation, all while bringing greater speed and efficiency to your business. Our cross-industry accelerators optimize, automate and forecast for greater transparency in inventory, sales and distribution.

RSM also offers industry-specific accelerators that address strict requirements imposed by regulatory bodies while converting omnichannel data into actionable insights that provide visibility into behaviors and transactions at every touch point.