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Microsoft Dynamics 365 Business Central for life sciences

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Optimize drug development with a unified business-management solution
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Microsoft Dynamics 365 Business Central—Level up your life sciences business

Power your life sciences operation with a unified solution to capture data, track spending, improve communication, address bottlenecks and reduce risks.

Microsoft Dynamics 365 Business Central is optimized for small and medium businesses and replaces outdated systems with a cloud-based end-to-end solution for financials, sales, service and operations.

Business Central empowers your organization to transform your legacy enterprise resource planning (ERP) systems with a unified solution—streamlining everything from manufacturing to human resources, supply chain, compliance and more. Life-sciences sectors that can benefit from Business Central include:

Integrate workflows with Microsoft’s cloud-based business management solution

Microsoft Dynamics 365 Business Central easily integrates with the full Microsoft suite—including Microsoft 365 and Power Platform—delivering optimum solution performance.

Built for small and medium-sized businesses, Microsoft Dynamics 365 Business Central is composed of integrated modules that enable complete data integration with other Microsoft Cloud applications and services. RSM can tailor Business Central to help your life sciences business:

Track performance with a cloud-based, unified solution

Business Central helps increase productivity in your business by tracking key performance indicators (KPIs) for each team member, as well as connecting your business data with Microsoft 365 to generate reports automatically.

Data management

Data accuracy: Assess the accuracy and integrity of the data within the ERP system.

Data migration success: Measure the completeness and accuracy of data migrated from legacy systems to the new ERP.

Data accessibility: Track the ease and speed with which users can access and retrieve required data.

Operational efficiency

Process cycle times: Track the time taken to complete critical business processes (e.g., order-to-cash, procure-to-pay processes).

Inventory accuracy: Measure the accuracy of inventory levels and reduce discrepancies.

Production efficiency: Monitor production yield, throughput and downtime.

Supply chain management

Supplier performance: Monitor supplier delivery times, quality and reliability.

Order fulfillment rates: Track the percentage of orders delivered on time and in full.

Supply chain visibility: Measure the improvement in visibility and transparency across the supply chain.

Customer relationship management

Customer satisfaction: Assess customer satisfaction through surveys and feedback.

Customer retention rates: Measure the rate at which customers remain loyal and continue to do business with your organization.

Order accuracy: Track the accuracy of customer orders and fulfillment.

Compliance and regulatory

Regulatory compliance: Help ensure that the ERP system meets all relevant industry regulations and standards (e.g., FDA, EMA, good manufacturing processes—GMP).

Audit trails: Track the system's ability to maintain comprehensive and secure audit trails.

Validation and qualification: Measure the success of system validation and qualification processes to manage compliance with regulatory requirements.

Financial performance

Return on investment (ROI): Calculate the financial return on the ERP investment over time.

Cost savings: Measure the reduction in operational costs attributed to the ERP system.

Revenue growth: Track any increase in revenue resulting from improved efficiency and capabilities provided by the ERP system.

Quality management

Product quality: Track the rate of product defects and returns.

Compliance with quality standards: Measure adherence to quality standards and protocols.

Inspection and testing efficiency: Monitor the efficiency and effectiveness of inspection and testing processes.

Streamline your life sciences business with Business Central

Microsoft Dynamics 365 Business Central offers advanced functionalities, including AI-driven insights, predictive analytics and machine learning capabilities—enabling your business to automate repetitive tasks and optimize processes.

Dynamics 365 Business Central—applications

RSM offers tailor-made solutions to support organizations in pharma and other regulated industries with extended requirements on:

  • Quality control features
  • Inventory tracking and release
  • Vendor compliance
  • Electronic signatures and audit trails
  • Integrated document management

Manufacturing

Production orders: Managing and tracking production orders from creation to completion

Bill of materials (BOM): Defining and managing BOM for products

Capacity planning: Optimizing use of production resources

Shop floor management: Real-time insights and control over manufacturing operations

Supply chain management

Inventory management: Tracking and managing inventory levels and movements

Warehouse management: Optimizing warehouse operations and space utilization

Order processing: Managing sales and purchase orders efficiently

Quality management

Quality control and inspections: Implementing and managing quality checks throughout the production process

Compliance management: Adhering to industry regulations and standards

Nonconformance management: Tracking and managing nonconforming products or processes

Regulatory compliance

Document management: Providing proper documentation for regulatory compliance

Audit trails: Maintaining detailed audit trails for all transactions

Electronic signatures: Implementing electronic signatures to meet compliance requirements

Business intelligence and reporting

Dashboards and reports: Real-time dashboards and customizable reports

Data analytics: Advanced analytics for better decision-making

Power BI integration: Seamless integration with Power BI for enhanced data visualization and insights

Key benefits for life sciences

Compliance and traceability: Supports regulatory compliance and traceability throughout the supply chain

Operational efficiency: Streamlines and automates business processes, reducing manual effort and errors

Scalability: Scales with the business, supporting growth and expansion

Data-driven decisions: Provides real-time insights and analytics for informed decision making

Drive business outcomes

As a cloud-based ERP, Microsoft Dynamics 365 Business Central goes beyond legacy on-premises solutions to simplify and streamline your operations. As a trusted Microsoft advisor, RSM provides tailored implementation and ongoing support, helping you achieve:

  1. Improved compliance
  2. Operational efficiency
  3. Scalability
  4. Enhanced decision making
  5. Cost savings

Choose the RSM advantage

As a Microsoft Solutions Partner for the Microsoft Cloud and an Azure Expert Managed Service Provider (MSP), RSM provides skilled professionals to help your life sciences business achieve more. Our industry advisors have extensive experience supporting biotechnology, pharmaceutical and medical device companies, making us the go-to advisor for the middle market in implementing and supporting Microsoft solutions for life sciences companies.

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