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NetSuite OpenAir PSA for clinical research organizations

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NetSuite OpenAir PSA is best-in-class professional services automation (PSA) software and includes extensive features to support clinical research organizations (CROs) and the complex trials you manage.
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NetSuite OpenAir PSA for clinical research organizations

Modernize processes to improve results

Although a commonplace method used by CROs to track studies in the past, working with data in Microsoft Excel introduces too many human variables. Relying on spreadsheets increases the likelihood of missed change orders, errors and the risk of project revenue not being recognized under ASC606 and IFRS15.

Leverage single-source accuracy and insight

NetSuite OpenAir PSA gives you one integrated platform to run core business operations, including project management, resource optimization, project accounting, time and expense management and billing and revenue recognition.

With a rich array of dashboards and reporting options, you’ll be able to use real-time insights to increase study profitability, maximize billable resource utilization and make informed, data-driven decisions.

Establish global consistency, maintain local compliance

NetSuite OpenAir PSA is built to scale with you as you take on ever-larger trials and work with more demanding sponsors. For more complex, global clinical trials, NetSuite OpenAir delivers real-time information across global services and supports multicurrency, multisubsidiary, multitaxation and multilanguage requirements.

Find the best resources for each project, regardless of their physical location. Easily bill their time in the project currency while accounting for hours in their local currency—all from a single system.

Enhance NetSuite OpenAir PSA over time

We use a proven process for implementation, but our services don’t stop there. We’ll collaborate with you on end-user training, including reviewing your pain points and recommending best practices.

Because RSM has an extensive background in life sciences and deep OpenAir product knowledge, we can work with you to refine your system over time, as you add to your solution wish list. Our knowledgeable NetSuite consultants will also help with new release features and system configuration changes.

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View these webcasts for more information about using NetSuite OpenAir PSA to streamline your professional services operations—including a demonstration.

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Read more

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NetSuite OpenAir PSA helps you succeed with CRO-specific features

Find out more about the many ways NetSuite OpenAir PSA supports your clinical research organization.

Integrations
OpenAir Connect provides deep integrations to both front-office systems such as NetSuite CRM, Salesforce and Microsoft Dynamics CRM and back-office systems such as SAP and Oracle Financials.
Time sheets
Whether you bill your pharma clients on a time and materials basis or use fixed fee contracts, it’s critical to understand the costs associated with each study. NetSuite OpenAir PSA makes it simple for employees to enter their time, while accurately tracking time to projects on the back end. With NetSuite OpenAir, users can quickly and easily capture detailed time sheets whether in the office or on the road.
Project management
Collaborate on studies and access accurate study data at all times. Identify and resolve potential threats to the success of each engagement, improving project completion records and client satisfaction.
Resource management
Find the right resources based on experience in a specific therapeutic area, a specific country or even past successes with your client. As projects change, use OpenAir PSA to assess how certain factors will affect your resource assignment and identify when you need to generate a new staffing plan.
Invoicing
OpenAir project accounting and billing software provides powerful tools, including bid preparation, client billing and internal chargebacks, time and expense tracking and the ability to track pass-through expenses back to clients across multiple offices and mobile employees.
Reporting and dashboards
Your PSA tool only provides value if it allows you to identify challenges and opportunities in real time as your backlog of studies evolves. NetSuite OpenAir provides robust reporting and analytical tools, integrated across all modules, to deliver real-time data on demand. Dozens of standard reports are included out of the box.
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